Support

Get help

Email support@billsplitcalc.app. Include your device platform, app version, bill code if available, what you expected to happen, and what happened instead.

Do not attach receipt photos or send payment-card details. A screenshot of the error is useful if it does not show sensitive information.

Receipt scanning

Use a clear, well-lit photo and keep the whole receipt in frame. Long receipts can use up to three overlapping photos. You can correct every extracted line before publishing the bill, or enter the receipt manually if scanning fails.

Shared bills

A bill code is the key to a shared bill. Check that all seven characters are correct and ask the creator for a fresh link or QR code if needed. Shared bill sessions expire after about 7 days of inactivity.

Privacy and deletion

Read the privacy policy for retention details. To request access to or deletion of identifiable data, email support with the subject "Privacy request" and include the bill code. We may ask for information that verifies you control the bill.